Ed and Leute LLC Privacy Policy

Effective Date: 01.03.2025

Ed and Leute LLC (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you interact with our mobile message service in compliance with The Campaign Registry (TCR) and other applicable laws and regulations.

By using our SMS/text messaging service, you agree to the collection and use of your information in accordance with this Privacy Policy.

  1. Information We Collect

When you interact with our SMS/text messaging service, we may collect and process the following information:

  • Contact Information:Your mobile phone number and any additional contact information provided voluntarily.
  • Usage Information:Data regarding your interactions with our messaging service, such as the date and time of your messages, message delivery status, and any responses you send.
  • Technical Information:Device information (e.g., mobile carrier, device type, and operating system) used to receive our messages.

Note: We do not collect sensitive personal data (such as health or financial information) unless explicitly provided by you.

  1. How We Use Your Information

We use your personal information for the following purposes:

  • Service Operation:To provide and maintain our SMS/text messaging service, including sending service-related messages (e.g., updates, alerts, confirmations) and promotional content related to our customers, delivery drivers, recruitment, and staffing services.
  • TCR Compliance:To comply with regulations set forth by The Campaign Registry (TCR), which may include verifying your consent, managing your subscription, and ensuring that all messages comply with applicable rules.
  • Communication:To respond to your inquiries and provide customer support, including processing opt-out requests and other service-related communications.
  • Analytics and Improvements:To monitor, analyze, and improve the performance and functionality of our services and to develop new services.
  1. How We Share Your Information

Your information may be shared with third parties under the following circumstances:

  • Mobile Carriers and TCR:In order to deliver our SMS/text messaging service and for TCR compliance, your mobile number and usage data may be shared with your wireless provider and The Campaign Registry.
  • Service Providers:We may engage third-party service providers to perform functions on our behalf (such as data analysis, IT services, or customer support). These providers are contractually obligated to protect your data and use it only for the purposes for which it was disclosed.
  • Legal Requirements:We may disclose your information if required to do so by law or in response to a subpoena, court order, or other legal process.
  • Business Transfers:In the event of a merger, acquisition, or sale of all or a portion of our business assets, your information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website of any change in ownership or uses of your personal information.
  1. Data Retention

We will retain your personal information for as long as is necessary to fulfill the purposes for which it was collected, including compliance with legal, accounting, or reporting requirements. In general, data collected through our messaging service is retained only for the duration of your participation in the service, unless a longer retention period is required or permitted by law.

  1. Data Security

We employ a variety of administrative, technical, and physical measures to safeguard your personal information against unauthorized access, disclosure, alteration, and destruction. While we strive to protect your data, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the security of your personal information.

  1. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information. These rights may include:

  • Access and Correction:Request access to or correction of the personal information we hold about you.
  • Opt-Out:You may opt out of receiving promotional SMS/text messages at any time by following the instructions provided in our messages (e.g., texting STOP). Please note that opting out of promotional communications will not affect your receipt of service-related messages.
  • Data Deletion:In some circumstances, you may request the deletion of your personal information. We will consider such requests in accordance with applicable law.

If you wish to exercise any of your rights, please contact us at the details provided below.

  1. International Data Transfers

Since our services are provided solely within the United States, your personal information is processed and stored in accordance with U.S. laws and regulations. We do not transfer your data internationally without your explicit consent.

  1. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this policy and, where appropriate, notify you of any significant changes via our SMS/text messaging service or our website. Your continued use of our service after such changes have been posted constitutes your acceptance of the updated Privacy Policy.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Ed and Leute LLC
1184 W. Pioneer Pkwy
Arlington, TX 76013
United States
Phone: 214-609-7551
Email: support@edundleute.com

You may also contact our Data Protection Officer, Nyreen Sowah, at the email address above.

By using our SMS/text messaging service, you acknowledge that you have read, understood, and agreed to this Privacy Policy and the collection, use, and disclosure of your personal information as described herein. If you do not agree with this Privacy Policy, please do not use our services.